CHIEF OF STAFF/TRƯỞNG PHÒNG CHIẾN LƯỢC VÀ CHUYỂN ĐỔI
1. Job responsibilities
- The role helps the CEO and leadership team convert priorities into decision-ready cadence, cross-functional alignment and disciplined follow-through. It leads a small specialist office.
2. Job descriptions
A – Executive governance and decision support:
- Main tain priority slate; clarify next decision/action; challenge ownerless or stale items
- Coordinate pack assembly, option/risk presentation and version control without rewriting owner content
- Prepare concise agenda, evidence and decisions sought; coordinate channel
- Challenge and edit decision memo for clarity; return incomplete evidence; prepare pre-read
- Prepare fact pattern, trade-offs and recommended route; convene only required owners
B – Management Operating System
- Maintain charter register and integrated calendar; specify pack owner and decision branch
- Operate agenda, timebox decisions, route unresolved items, capture one-A outcomes (outcomes with one clearly accountable owner)
- Operate strategy/governance process; coordinate analysis and pack; do not combine accountables
- Maintain decision/action logs, reminders, aging and closure evidence
- Audit adoption, identify overlap/meeting-factory risk, propose prune/merge/control changes
C – Transformation portfolio and recovery
- Refresh portfolio priorities and scenarios; prepare hold/resequence/stop recommendations.
D – Strategy, planning and performance
- Launch process, brief owners, control assumptions and submission standards
- Synthesize strategy narrative and options; coordinate pack; protect author/owner boundaries
E – Executive analysis and incident support
- Provide bounded analysis or route to relevant craft/domain owner
- Support command cadence, decision readiness, logs and cross-functional coordination
- Conduct focused analysis and option framing with domain owners
F – Office governance, capability and quality
- Lead office team, allocate process work within charter, coach and resolve internal dependencies
- Assess workload/capacity, trigger evidence and stop/defer/borrow/buy options.
3. Job requirements
Education & Certifications
- Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
- MBA/EMBA and professional certifications such as PMP/PgMP, Prosci Change Management, Corporate Governance, or Lean Six Sigma Green/Black Belt are preferred.
- Equivalent hands-on experience will be considered in place of certifications.
Experience
- 10+ years of relevant experience, including approximately 5+ years in managerial, director-level, or executive-facing roles.
- Relevant backgrounds may include Chief of Staff, Strategy Director/Head, Transformation Director, CEO Office Lead, Corporate Strategy, Management Consulting Manager/Principal, Business Operations Director, or Operations Manager.
- Experience in founder-led, fast-growing, or multi-business-unit transformation environments is highly preferred.
Core Capabilities
- Strong judgment in decision rights, authority boundaries, priorities, and resource allocation.
- Ability to synthesize complex information into clear, decision-ready executive insights and recommendations.
- Strong understanding of management operating systems, governance frameworks, and cross-functional execution.
- Proven ability to influence senior stakeholders, manage escalations, and drive alignment across functions.
- High standards of data integrity, confidentiality, and discretion.
Key Skills
- Executive analysis, decision memos, and pre-read preparation.
- Executive meeting governance and management cadence.
- Decision, action, and transformation portfolio tracking.
- Cross-functional stakeholder management and escalation.
- Governance reporting and executive dashboard preparation.
- Risk assessment and development of actionable options.
- Team leadership, coaching, and resource coordination.
4. Benefits
- 13th-month salary and performance-based profit-sharing bonus.
- Monthly attendance bonus.
- Annual performance review and salary adjustment.
- 24/7 personal health insurance.
- Annual health check-up organized by the company.
- 16 days of annual leave, plus additional leave based on seniority.
- Up to 3 remote working days per month.
- Learning and personal development budget.
- Professional and soft-skills training programs to support continuous growth.
- Annual team-building activities and dedicated retreats for the management team.
- A variety of employee engagement activities throughout the year, including Monthly Friday events, Year-End Party, Mid-Autumn Festival, International Women’s Day, Vietnamese Women’s Day, International Men’s Day, and other celebrations.
- Comprehensive physical and mental well-being programs.
- Structured onboarding program with a dedicated Buddy throughout the probation period.
- Working Hous8:30 AM – 6:00 PM, Monday to Saturday morning, with a 1.5-hour lunch break.
- Saturday mornings may be worked remotely or at the office, depending on business and job requirements.